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“View Invoice” Link Redirects to Profile Instead of Invoice

Twelve
支持
payment-kitresolved

Hi ArcBlock Team,

I wanted to bring up a bug I’ve noticed on the user side of transactions. After completing a purchase, the confirmation message provides two links: View Transaction and View Invoice.

  • View Transaction works as expected and shows the transaction data.
  • View Invoice, however, redirects to /discusskit/profile and only displays the user’s profile and discussions. There is no visible invoice.

For users, having access to a proper invoice is really important for keeping purchase records. Right now, this creates confusion and makes it difficult to track orders.

Could you please take a look at this and fix the link so it points to a properly formatted invoice page (or remove the option until it’s ready)?

Thank you for your help — this would make the checkout flow much smoother and more professional.

Thank you,

12inchapps.com

8 条回复

Twelve12个月前

that same invoice link doesnt work on the page that I get sent to right after payment is made

Xiao Fang12个月前

Please confirm:

  1. Whether Payment Kit is activated

It seems that we do not have Payment Kit, and there is no Billing module here.

image.png

Twelve12个月前

Yes payment kit is activated.

Xiao Fang12个月前

Please confirm that your personal center has a Billing module

image.png

It seems that the corresponding address was not found, so the address was redirected.

Xiao Fang12个月前

You can go to dashboard - blocklets to check the status of the payment kit and confirm the mounting point of the payment kit. If everything is confirmed to be okay, you can try restarting it.

Twelve12个月前

this is where my payment kit is mounted. https://12inchapps.com/payment-kit/. but i do not see a billing in my profile section, similar to the way i see it on my profilie in the community.

Shuang Liu12个月前

z1notyEjWxWTWj1pUANTyPXV4hd2sZX1hzZ Hello. I would like to confirm whether the Billing menu has been hidden in this navigation tab. You can refer to the screenshot below to find its location.

image.png

Twelve12个月前

Yep that was it. Thank you!

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