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Unable to upload Zip File of Logs

Wasil
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media-kitbugimpact-mediumqualifiedresolvedrewarded

I just tried uploading a zip file of the logs for my Blocklet Store Issue, but was ultimately not able to?

7 条回复

wangshijun19个月前

Just tried uploading an zip that contains a png file and succeed.

Wasil19个月前

I just tried again, but I'm still not able to upload it on my end🤔 The Zip file is specifically the logs from one of my blocklets

Screenshot 2025-02-04 at 1.13.49 PM.png

Yongzhuo Liang19个月前

麻烦提供一下浏览器版本和操作系统版本

Wasil19个月前

Using Safari, and the operating system is my Mac Book Air, so MacOS😅

Come to think it of it, I wonder if it’s the Safari🤔 I usually use Chrome, but I just got this Mac so I kept on defaulting to it

Yongzhuo Liang19个月前(edited)

我们已经修复了这个问题,请重新打开页面尝试一下(可能需要刷新 2 次,让本地缓存失效)

Wasil19个月前(edited)

For whatever reason it's still not working properly, but I downloaded Google Chrome, and it did upload correctly! I took a screen recording of the process, to better show you guys the issue. The problem only occurs when I download the zip file while using Safari. But if I download the zip file while using chrome, it works normally 🤔

Yongzhuo Liang19个月前(edited)

我猜测跟 safari 的缓存机制有关,可能历史文件的错误上传被缓存了,如果你有空,可以按照下方步骤帮助验证一下

  1. 打开隐私模式

QQ_1738773467966.png

  1. 打开这个帖子 Unable to upload Zip File of Logs
  2. 重新上传最初失败的 log.zip 或者上传从 blocklet dashboard 下载最新的 log.zip
  3. 查看在 safari 下是否正常

如果上面的步骤都是正常的,那么后续的 log.zip 都是没问题的🙂

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