ICANN Verification Email Not Sending for New Domain

Twelve 2025年8月24日

Hey ArcBlock team,

I just purchased meridiandugtout.com through DID.Domains/Launcher. The domain is active, DNS is set, but I’m stuck at the ICANN contact verification step.

I’ve tried resending the verification email multiple times (over 3 hours ago), but nothing has been delivered to my contact email. I’ve checked spam/junk, and the email on file is correct.

Can you confirm if this is a bug or if verification emails are currently not going out? The system shows a suspension deadline of Sep 7, 2025, so I want to make sure it’s resolved before then.

Thanks!

4 条回复

zhenqiang13个月前

Thank you for your feedback. We’ve made some adjustments to address this issue.

Could you please try again and check if you’ve received an email from domains@arcblock.io?

Twelve13个月前

Yes I received it today. Will this process be quicker in the future?

zhenqiang13个月前

Yes, future notifications will be sent out automatically.

Twelve13个月前(edited)

I accidentally misspelled the domain name. I purchased meridiandugtout.com but meant to buy meridiandugout.com. Is there anything that can be done or do I have to repurchase? z1U6JwLBUJQ5bLNva2Akz4teG1vEEW9SLau