Trouble getting the DID Spaces Passport & Setting up New Wallet
What's up! I just had a friend reach out and indicate they were having trouble creating a profile and setting up their DID Spaces. Since they could not do so, I told them I'd make this post to help them out, and hopefully get to the bottom of it.
Below are the screenshots he sent me, to display the issue he was having. While setting up my wallet, or any wallet for a friend, I've never run into this issue before, so I was not able to help him with it.
I suggested trying to access it through the settings, but it indicates that the DID Spaces passport is still waiting to be received. So he's ultimately not able to.
He mentioned he's using a VPN, so not sure if that could glitch out the process., but I assume it shouldn't?
If you should need to contact or speak with him directly about this issue, this is his X/Twitter Account!
6 条回复
The VPN may have an impact. Adjusting the network settings and re-entering the DID Wallet is recommended.
Update: He turned off the VPN, deleted the app, then redownloaded it, but it is still giving the same issue🤔
Yes, we have also discovered this issue, and we will fix it as soon as possible.
Okay bet! I’ll pass on the news🔥
it is done! please recheck it, thank you!
It is now working! Thanks again for your help!