跳到主要内容
ArcBlock Community

DID-spaces bug?

Social Name2
支持
resolvedrewarded

Hello! i have purchased 2 DID spaces and it says that I dont own any still. What am I doing wrong? ImageImageImage

11 条回复

jianchao2年前(edited)

According to my judgment, it seems that you paid with USD stripe instead of ABT, right?

Social Name22年前

Yes!

jianchao2年前

z1mp5Rv9vo5dqrC9f4fgXzvzifrAJ4ff6xu

I'm sorry I didn't get back to you until now.

We found that you purchased 2 DID Spaces using USD (failed) and 1 DID Space using ABT (succeeded).

All you need is a DID Space? Or three DID Space?

If you only need one DID Space, we will refund you the dollars you paid.

If you need 3 DID Spaces we will also fix your DID Spaces.

Social Name22年前

i only needed the one DID space, thank you!

jianchao2年前

ok, then we will refund the USD you spent to purchase the failed DID Space. About 1 to 2 working days.

wangshijun2年前(edited)

The 2 DID Space subscriptions paid with USD are all canceled and refunded. Please be noted that, the refund may take 1 or 2 weeks to complete since it's done through stripe.

Social Name22年前

yay! thank you so much

jianchao2年前

z1mp5Rv9vo5dqrC9f4fgXzvzifrAJ4ff6xu hi, is this email address (cyric@gmail.com) also yours? I found that this account also purchased DID Space in USD.

Social Name22年前

Yes I forgot to put the j at the end of cyric but yes that is mine too

wangshijun2年前

Subscription from this user paid with USD is refunded too, the refund may take 1 or 2 weeks to complete

回复