่ทณๅˆฐไธป่ฆๅ†…ๅฎน

Oblivion Domain Expired and stopped unexpectedly after re-subscribing

Wasil
ๅผ€ๅ‘่€…
blocklet-serverbugqualifiedresolvedrewarded

I reported the other day that my Oblivion Domain was not working, and the ArcBlock team helped me realize I just hadnโ€™t paid my subscription๐Ÿคฃ

But this time around, Iโ€™m not sure what happened. I was just going to the https://oblivion.did.life/en app and it seems to have expired once again, even though I did just pay the subscription for another year.

IMG_6014.png

IMG_6016.png

IMG_6018.png

IMG_6019.png

Am I needing to pay a past due fee?๐Ÿค”

6 ๆกๅ›žๅค

Xiao Fang17ไธชๆœˆๅ‰(edited)

Hello, on May 11, 2025, your subscription expired, and a bill for the 2025 - 2026 period was generated. The payment for this bill failed at that time. Subsequently, you should have chosen to switch the payment method to ABT. However, switching the payment method will only affect subsequent charging bills. You need to complete the payment for the USD bill generated on May 11.

image.png

Wasil17ไธชๆœˆๅ‰

Thanks for your help! I thought I had it set up to โ€œcharge automatically,โ€œ so Iโ€™m not sure why it deactivated๐Ÿค”

IMG_6029.jpeg

However, the weird thing is that now the Domain is working and appears to be active?๐Ÿ˜… https://oblivion.did.life/en

The App shows โ€œrunningโ€ in my wallet now too!

IMG_6028.jpeg

IMG_6026.png

If Iโ€™m needing to make a payment for a failed transaction, Iโ€™m not sure where to go in did domains to find it exactly, or how to resubmit the payment to stop this issue from happening again?

Xiao Fang17ไธชๆœˆๅ‰

The domain name can be accessed normally and is in an active state now.

This is because I initiated an attempted automatic deduction by Stripe, so the current status has been temporarily updated to available.

It is an automatic deduction, but the new USD bill shows that it has been rejected๏ผˆcard_declined๏ผ‰ for unknown reasons. We need to investigate. You can check if your Visa card is normal. You can first confirm whether the following information is accurate:

javascriptCopy

 "country": "US",
  "postal_code": "79109",
Wasil17ไธชๆœˆๅ‰

I was just thinking about it, and I got a new card recently, so Iโ€™m certain it failed because that card is no longer active!๐Ÿคฆโ€โ™‚๏ธ So thatโ€™s my fault again๐Ÿคฃ Thanks again for all your help!

Xiao Fang17ไธชๆœˆๅ‰

Hello, this has been processed. ๐Ÿ˜ Your USD bill has been voided, and a new ABT bill has been generated. The payment has been automatically collected. You can use our domain name with confidence. Thanks for your support~

Wasil17ไธชๆœˆๅ‰

Awesome!! I appreciate you guys going ahead and doing that๐Ÿฅ‚๐Ÿ”ฅ

ๅ›žๅค