DID Wallet transactions taking hours.
Please help. I wanted to withdraw some of my ABT this evening. It's been a nightmare. I found out I need to first bridge over from Eth Mainnet to Abt mainnet. I tried to make 2 separate transactions once I sent some Eth to the same wallet. The ABT is still not on the ABT mainnet. It's been hours. I am not a fan of this wallet. Anyone help?
16 条回复
Are you trying to move it from an external wallet into native ABT on DiD wallet?
I was trying to bridge it
From an exchange or other wallet to Did wallet always send it to the Eth Mainnet address first.
Both the main Arb and main Eth addresses are the same in the wallet. It landed on the main Eth address in my wallet. I then discovered I had to bridge over if I wanted to withdraw it. Then I can into issues (see below).
Once you have the Abt tokens in Did wallet in the Eth Mainnet address, you bridge to Abt Mainnet.
That's what I did...but please see screenshots below.
Sorry to hear that the deposit did not work as expected on your DID Wallet. Your funds are safe, please do not panic.
We just checked the deposit contract, your ERC20 ABT is successfully locked, which is required for the deposit process to proceed, seems your DID Wallet failed to sync your lock transaction status on Ethereum.
Your lock transactions can be found here: https://etherscan.io/address/0x9AB313541b5db078fB624095327A88A34896fEF2#tokentxns
The wallet team will be here to help as soon as they are online.
Thank you. Appreciate it.
You don't get any button below to confirm the transaction manually? If not, wait for someone from the team to help you.
Not that I can remember. It's literally stuck and not showing up on my main ARB wallet. I have unistalled my DID wallet and same issue persists.
First, I apologize for the inconvenience caused. Did any error messages appear when the unexpected operation occurred? Can you open the wallet now and retry this transaction from the history messages?
I don't recall an error message. There is nothing I can do on the history page (no buttons I can press etc). I have just tried to do another bridge transaction. No issues.
I am very concerned my tokens are stuck now.
I messaged you privately.