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"Cannot Read Properties of Undefined (Reading 'did')" Error on ArcBlock Official Site

Marlong
Developers
blocklet-serverbugimpact-highqualifiedresolvedrewarded

Hello ArcBlock Support Team,

I am reaching out to report a technical issue I encountered on your platform, which I believe might be due to a system error.

When I tried to authenticate my DID Spaces NFT on the ArcBlock Official Site, I received an error message stating: "Cannot read properties of undefined (reading 'did')." Despite following the troubleshooting steps provided (switching wallets, logging out and back in, etc.), the issue persists, preventing me from fully accessing the features of your DApp.

This situation has disrupted my user experience and may also impact my engagement with other ArcBlock services. I believe this issue might be due to an unexpected system error, as I have ensured my wallet is up-to-date and connected properly. Given the inconvenience caused, I kindly request your team to look into this issue

Screenshot 2024-10-30 223546.png

Thank you for your attention to this matter.

2 replies

wangshijun23 months ago

Hello, it has been confirmed that this is a defect included in the latest beta version of the blocklet server. We will fix and deploy it as soon as possible.

wangshijun23 months ago

Hi, this issue has already been fixed and deployed.

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