I launched the payment kit, but keep getting this 404 site?
any ideas how to resolve?
9 replies
WAwangshijun15 months ago
Hey there! Could you try removing the payment-kit first and then adding it back again? That might help resolve the 404 issue. Thanks!
TWTwelve15 months ago
thank you that worked.
TWTwelve15 months ago
Im trying to set up my stripe but am getting an area. Any ideas on how to resolve?
TWTwelve15 months ago
z1VV21NqNWkiadznN32ALkos5dQqQwnCMty any ideas on how to fix my stripe?
XFXiao Fang15 months ago
Malformed UTF-8 data usually indicates an encoding error. There seems to be an issue with the length of your secret Key. Please try re-copying your secret Key from Stripe.
XFXiao Fang15 months ago
If there are still problems after re-entering the public and secret keys, please get in touch with me.
TWTwelve15 months ago
thank you. do you know what the length of the keys should be? I’m copying mine off of stripe site.
TWTwelve14 months ago
sorry for delay in my response. but please allow me to circle back on an issue while trying to integrate my own Stripe keys into Payment Kit.
I’m working in test mode, and when I paste in my secret key, I keep getting this error:
Malformed UTF-8 data
Here are the test keys I’m using (public for dev purposes):
I’ve tried pasting in incognito mode and different browsers
I also noticed that the default secret key in Payment Kit (when in live mode) is much longer than Stripe’s standard secret keys, so I’m wondering if there’s some custom encoding or validation happening behind the scenes.
Just trying to fully test this flow so I can move forward with integrating payments on my site. Appreciate any help or clarity — especially on the formatting or how to properly override the secret key.
Thanks in advance 🙏
XFXiao Fang14 months ago
For your information security, we will encrypt the key a second time.
9 replies
Hey there! Could you try removing the payment-kit first and then adding it back again? That might help resolve the 404 issue. Thanks!
thank you that worked.
Im trying to set up my stripe but am getting an area. Any ideas on how to resolve?
z1VV21NqNWkiadznN32ALkos5dQqQwnCMty any ideas on how to fix my stripe?
Malformed UTF-8 data usually indicates an encoding error. There seems to be an issue with the length of your secret Key. Please try re-copying your secret Key from Stripe.
If there are still problems after re-entering the public and secret keys, please get in touch with me.
thank you. do you know what the length of the keys should be? I’m copying mine off of stripe site.
sorry for delay in my response. but please allow me to circle back on an issue while trying to integrate my own Stripe keys into Payment Kit.
I’m working in test mode, and when I paste in my secret key, I keep getting this error:
Here are the test keys I’m using (public for dev purposes):
pk_test_51PTzJ1C5Sxb577PyRdu9iapsGIoENVV9mcS00slskfRxkfQr2RBg0d60JSEdnfwNt8jW9NKNRWyzAkZbDCyFUrnS007uibnlUSsk_test_51PTzJ1C5Sxb577PyU6iV7DUuNLY1xDFwRihlyWaxcJ8NlWnprYJnm9ASxXLtk95V2mE7PbD0bWwkEa3gBr5mo4Np00SlI4IeLMI’ve confirmed that:
I also noticed that the default secret key in Payment Kit (when in live mode) is much longer than Stripe’s standard secret keys, so I’m wondering if there’s some custom encoding or validation happening behind the scenes.
Just trying to fully test this flow so I can move forward with integrating payments on my site. Appreciate any help or clarity — especially on the formatting or how to properly override the secret key.
Thanks in advance 🙏
For your information security, we will encrypt the key a second time.