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๐Ÿšซ Unable to Claim Faucet

JM โ€œcryptotestnetโ€ Morales
Support
did-walletbugcant-repro

When attempting to claim tokens from the faucet, the system displays an error message โ€œYou need to provide profileโ€ even though the user profile has already been set up. This prevents faucet claiming and rewards collection.

3 replies

Huangshan10 months ago

Did you switch wallets or re-import your wallet? This is fetching data from your phone; if you just switched, it may be retrieving it from DID Spaces.

JM โ€œcryptotestnetโ€ Morales10 months ago

Yes. can't claim PLAY & PLAY2

Huangshan10 months ago

After switching wallets, make sure the Profile has finished syncing from DID Spaces.

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