dedicated server is on “running” status, but I can’t open it up and the apps attached to it are down.
WAwangshijun2 years ago
Did you trigger stop/start/restart or upgrade operations in your dedicated space?
TWTwelve2 years ago
Yes, I did. When it initially went down, I thought restarting it might be the solution.
WAwangshijun2 years ago
We have successfully replaced your server with a new compute instance, ensuring that all of your data remains intact. You can now access your dedicated space without any interruptions.
Please be advised that there may be a slight delay when starting, stopping, or restarting your dedicated spaces from the DID Wallet. We kindly ask for your patience during these maintenance operations.
Furthermore, we will conduct a thorough investigation to determine the root cause of the unresponsiveness of your space. Thank you for your understanding and cooperation.
TWTwelve2 years ago
I understand and appreciate your response. I would be interested to know what the outcome of your investigation is. Mostly to know if I did something wrong?
WAwangshijun2 years ago
An unexpected restart was triggered after you paid the due invoice on the subscription (this is a bug in ArcBlock Launcher), and that restart failed, then you tried to start/stop multiple times, which made the situation worse, 🤣.
WAwangshijun2 years ago
An unexpected restart was triggered after you paid the due invoice on the subscription (this is a bug in ArcBlock Launcher), and that restart failed, then you tried to start/stop multiple times, which made the situation worse, 🤣.
WAwangshijun2 years ago
An unexpected restart was triggered after you paid the due invoice on the subscription (this is a bug in ArcBlock Launcher), and that restart failed, then you tried to start/stop multiple times, which made the situation worse, 🤣.
TWTwelve2 years ago
My new space just went down.
TWTwelve2 years ago
WAwangshijun2 years ago
🤣, Any operation on your dedicated space before it went down? like installing too many apps?
TWTwelve2 years ago
Yes I had started another page kit.
How do I know if I have too many apps?
I have 5 apps.
3 of them are 2-3 blocklets with very little going on.
15 replies
the Sites attached to it are also 404
it came on and then dropped back off.
dedicated server is on “running” status, but I can’t open it up and the apps attached to it are down.
Did you trigger stop/start/restart or upgrade operations in your dedicated space?
Yes, I did. When it initially went down, I thought restarting it might be the solution.
We have successfully replaced your server with a new compute instance, ensuring that all of your data remains intact. You can now access your dedicated space without any interruptions.
Please be advised that there may be a slight delay when starting, stopping, or restarting your dedicated spaces from the DID Wallet. We kindly ask for your patience during these maintenance operations.
Furthermore, we will conduct a thorough investigation to determine the root cause of the unresponsiveness of your space. Thank you for your understanding and cooperation.
I understand and appreciate your response. I would be interested to know what the outcome of your investigation is. Mostly to know if I did something wrong?
An unexpected restart was triggered after you paid the due invoice on the subscription (this is a bug in ArcBlock Launcher), and that restart failed, then you tried to start/stop multiple times, which made the situation worse, 🤣.
An unexpected restart was triggered after you paid the due invoice on the subscription (this is a bug in ArcBlock Launcher), and that restart failed, then you tried to start/stop multiple times, which made the situation worse, 🤣.
An unexpected restart was triggered after you paid the due invoice on the subscription (this is a bug in ArcBlock Launcher), and that restart failed, then you tried to start/stop multiple times, which made the situation worse, 🤣.
My new space just went down.
🤣, Any operation on your dedicated space before it went down? like installing too many apps?
Yes I had started another page kit.
How do I know if I have too many apps?
I have 5 apps.
3 of them are 2-3 blocklets with very little going on.