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Blog Thumbnail GIF not loading

Wasil
Developers
discuss-kitbugqualifiedresolvedrewarded

I recently discovered I could upload Gifs for the Cover Page / Thumbnail of my blogs. And it works fine, although once it is clicked on, the Gif doesn’t continue to load properly, and I was hoping it could.

The screen recording below details what I’m talking about. Thanks for your help!πŸ™

7 replies

wangqi23 months ago

Thank you for your feedback. I tested it on Chrome and iOS Safari, and it worked fine for me (see video below). Could you please send us the GIF file so we can investigate further?

Wasil23 months ago(edited)

It does work, that's sick!

Okay for sure! I've attached the GIF I'm using for the thumbnail below.

light tower.gif

I just now noticed it is working better on my end when I use my PC, but it still does not load properly once you click on the Blog section.

And it doesn't load when I go to it on my phone.

It may be the GIF essentially, since yours seems to work just fine.

wangqi23 months ago

Thank you for your detailed feedback. We have identified a potential issue with the GIF preview and are working on a fix.

Wasil23 months ago

Okay bet! Thank you for looking into it!!πŸ™

wangqi23 months ago(edited)

This issue should have been fixed in version 2.1.10. Please update to the latest version of DiscussKit and let us know if the problem persists. Thanks!

Wasil23 months ago

Awesome!! Thank youπŸ’―πŸ«‘

Wasil23 months ago

It worksβœ¨πŸ™ Thanks again!!

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