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Arcblock.io not accessible when I use brave browser..

Konsoul
Support
bugresolvedrewarded

I tried before to trial out a few of the products / tech available. Like nft maker, a.i kit and others, but brave browser blocked it, with warning saying this sight, may view and adjust my data? So something about data breach, since then I haven't tried to access from my phone, which is annoying as I wanted to try, in my spare time within my current occupation...

14 replies

wangshijun2 years ago(edited)

z1UbcKiygi9AY75oUSgbrXS5vVGA5eFFyNx Can you take a screenshot of what your brave browser is yelling about? like following (everything looks fine on my brave browser):

Screenshot 2024-04-06 at 14.33.40.png

Konsoul2 years ago

Image

Konsoul2 years ago

I've been getting this, supposedly arcblock.io is dangerous lol

wangshijun2 years ago

What are your brave browser settings? click on the second button on right of the address bar

Konsoul2 years ago

The triangle?

Konsoul2 years ago

Or the lion?

Konsoul2 years ago

I haven't played around with any settings, it's all default..

Konsoul2 years ago

Maybe the brave a.i ory phone is weary of me having all these tools at my disposal 😎😂

Konsoul2 years ago

What settings do u have urs on shijun, maybe I just copy that, if u don't mind...

SomeGuy2 years ago(edited)

z1VV21NqNWkiadznN32ALkos5dQqQwnCMty It looks like you are testing https://www.aigne.io/en on a desktop Brave browser versus z1UbcKiygi9AY75oUSgbrXS5vVGA5eFFyNx on an Android Brave browser, right?

I just tested loading aigne.io on my Android mobile device in the Samsung Internet browser and for a second or two I got the same error message that Konsoul got (DNS address could not be found) though weirdly enough after those few seconds https://www.aigne.io/en eventually did load correctly.

After the initial attempt, I am not getting the error anymore on my Samsung Internet browser and the website loads immediately.

Did you recently change the dedicated IP address for aigne.io?

(see: https://clients.whc.ca/en/knowledgebase/2332/How-to-fix-the-Server-DNS-address-could-not-be-found-error.html))

I also just installed Brave browser and got the same "DNS address could not be found" error and it did not load the website correctly as the error was the end state. Clicking on the page refresh button did solve the problem (confused yet? hahaha) and now the website correctly every time I want to visit aigne.io.

In summary

Brave (or any other browser) on desktop:

  • aigne.io immediately loads without problems

Samsung Internet browser on Android:

  • aigne.io shows "DNS address could not be found" BUT after 2-3 seconds it automatically loads https://www.aigne.io/en correctly
  • attempts afterwards load correctly without the error

Brave browser on Android:

  • aigne.io shows "DNS address could not be found" and stays like that
  • loading aigne.io in a second attempt still show the error
  • after manually clicking on the page refresh button the website does load correctly
  • attempts afterwards load correctly without the error

Maybe (but this is an assumption) the DNS resolving process is not 100% on par which results in the "DNS address could not be found" error and my guess is that some browsers (on mobile) handle them better in terms of resiliency (I think we can put it like that), e.g. trying to resolve the address for a second time.

I checked aigne.io at https://dnschecker.org/dns-record-validation.php and just found the following (not sure whether the warnings really need to be solved to solve the problem):

dns-checks.png

End conclusion

I think something small has to be fixed DNS resolving wise but I don't know what (just trying to contribute in seeing aigne.io succeed) 😅

wangshijun2 years ago

Thanks for the detailed testing report, we will check the DNS settings to see if everything is properly configured.

wangshijun2 years ago

We just made a small improvement on the DNS settings to www.aigne.io, would you please help to verify on your side? thanks

Vincent2 years ago(edited)

worked for me just now in Brave 😅

SomeGuy2 years ago

It works though can't be 100% sure that it is 100% fixed because I couldn't "break" it again on my side. But good to hear that you found a small improvement to apply 👍

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