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Did Wallet Bridge Withdrawal Claim on Ethereum Mainnet

Anthony
Support
closedpriority-highrewarded

Hello, I attempted to withdraw ABT from ArcBlock's Mainnet, over to Ethereum's Mainnet. I used the “Fast Withdraw” it kept saying “unknown error” while waiting for a tx block. I thought maybe it was something wrong with the app, so I deleted DiD wallet on my phone and re downloaded DiD wallet. While in the process of re downloading DiD wallet on my phone it found a block (block #26). The transaction went through, but I‘m unable to claim the ABT or see exactly where I should claim it. I’m afraid I’m not seeing anywhere to claim on ethereum mainnet due to me deleting DiD wallet & re downloading.

My ArcBlock Transaction Hash - 93D4DAE4DF057C47BBEBE8422DD495F58C2ED7202970EB6611651948534B08A4

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8 replies

shijun2 years ago

The deposit/withdraw history restore feature after DID Wallet is removed and reinstalled is not available in iOS version yet, we will add it and publish a new version as soon as possible.

Anthony2 years ago

Thank you for your help! So I assume I will have to wait for that feature to claim my ABT tokens? I will still be able to claim them correct? thanks in advance for all of your help.

ArcBlock-Nate2 years ago

We will release a new version of the Wallet this week that supports automatic synchronization of Rollup history on the chain, allowing you to continue the withdrawal process.

Anthony2 years ago

Ok awesome! I really appreciate all of you helping! ArcBlock team is the best!

ArcBlock-Nate2 years ago

z1aQCWTVn9bWyVYgx26s8yGJoJk9Wfemrm7 The latest iOS version has been released, with the version number V4.17.10. Please update and continue to open this page

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You will see a "+" in the upper right corner. After clicking it, please enter in the input box that pops up:

93D4DAE4DF057C47BBEBE8422DD495F58C2ED7202970EB6611651948534B08A4

Wait for the Rollup on the chain to automatically synchronize to the local, and then continue with the subsequent swap process.

Anthony2 years ago

Wow! Thank you guys so much. This team is seriously the best! It worked & was smooth. didn’t have any issues claiming it! Very well done ArcBlock team👍

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Robert2 years ago

Thank you for helping us identified this rare issue!

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