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dApp with payment kit “subscription incomplete”

Brain Titan
Support
payment-kitbugpriority-highqualifiedrewarded

Subscribed to my dApp service as a test, but it now shows in payment kit dashboard as ”subscription incomplete”…is this a bug? Or does it takes a few hours for the subscription to actually be charged and invoiced?

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6 replies

wangshijun2 years ago

Hi, z1dTAX6BubAxmhXGP8zMVAZAFwizvbv8gnB I am wondering how did you generate this subscription record? just from a Payment Kit in your app?

Brain Titan2 years ago

I linked payment Kit as a component to my Pages Kit website https://braintitan.did.life

there, I set up payment links, and added them to a page where users can press to choose their subscription method, like so (see vid). Once I went through, connected Did wallet and “paid”, I then checked payment kit blocklet to see the subscription record, however it shows as “incomplete” for some reason. Another user also tried to subscribe and it also showed as incomplete for him too, and they haven’t been charged by payment kit when subscribing🤔

wangshijun2 years ago

Hmm, strange, I just subscribed on your app, everything worked as expected, 🤣, but I am trying on the Desktop Chrome.

Were you guys all visiting using mobile phones?

Brain Titan2 years ago(edited)

oh thanks!😄 & yes the subscriptions attempts were done on mobile from me and another user too😅 it seems the mobile subcriptions don’t go through to show on payment kit dashboard and remain as incomplete even though the system said I succesfully subscribed (along another user who did the same). Your subscription shows up on the dashboard btw, so it seems on desktop everything works perfectly

Brain Titan2 years ago

i just sent you some preview links to access the dApp till payment kit gets integrated with Aigne or till I post on Blocklet store as a blocklet👌

This way you can use the service and also let me know if there’s any technical issues😁

wangshijun2 years ago

Hi, z1dTAX6BubAxmhXGP8zMVAZAFwizvbv8gnB does this issue still exist on your side, we have made a lot of improvements in Payment Kit recent weeks, please upgrade to latest version.

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