Email mismatch between profile and verified certificate when connecting DID Wallet
Description:
When attempting to connect the DID Wallet to the ArcBlock platform, an error occurs stating "Email mismatch between profile and verified certificate." This prevents the user from successfully accessing the platform using the DID Wallet, even though the email used for both the wallet and the account is the same. The error seems to occur despite following the normal connection process, suggesting a possible issue with email verification logic or certificate validation.
Steps to Reproduce:
- Log into ArcBlock using your DID Wallet.
- Attempt to connect your DID Wallet to the ArcBlock platform.
- The following error message appears: "Email mismatch between profile and verified certificate.
Impact:
This issue blocks users from accessing the platform using their DID Wallet, preventing engagement in any decentralized applications (DApps) or other services that require the wallet.
Suggested Fix:
- Review the email verification logic between the profile and the DID Wallet's verified certificate.
- Ensure that both profile data and certificate verification are consistent across all services.
- Add a more detailed log message or troubleshooting guide to help users understand what specifically causes the mismatch.
3 replies
Hi, the error is thrown when the profile you provided from your DID Wallet does not match the email contained in the email verification certificate, this may happen for user profiles that are created with invalid emails:
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A fix has been deployed