No Notifications Received on ArcBlock Community
On the ArcBlock Community (https://community.arcblock.io), the notifications endpoint (/.well-known/service/user/notifications?locale=en&severity=&componentDid=) fails to deliver any notifications to the user account. Users do not receive alerts for relevant activity, even when there are updates.
Steps to Reproduce:
- Log in to ArcBlock Community.
- Perform or trigger any activity that should generate a notification (e.g., comments, replies, mentions).
- Navigate to the notifications section or access the notifications endpoint directly.
- Observe that no notifications are received.
Expected Result:
- Users should receive notifications for relevant activity in their account.
- The notifications endpoint should return proper data corresponding to user actions.
Actual Result:
- No notifications are delivered.
- The notifications endpoint returns empty or missing data.
Bug Description: The notification service is not functioning correctly. Users remain unaware of activity or updates. Possible causes include:
- Backend notification service failure.
- Endpoint misconfiguration or missing user binding.
- Frontend failing to fetch or display notification data.
Severity Classification:
- Severity Level: 🟠 High (core user engagement feature broken).
Suggested Fix:
- Check backend notification service and database triggers.
- Ensure endpoint returns correct data for the logged-in user.
- Add frontend handling to fetch and display notifications properly.
- Test with multiple user accounts and activity types to confirm functionality.
Priority: ⚠️ High – Critical for maintaining user engagement and community functionality.
2 replies
This issue has been resolved. May I ask if you can see the notification now
Yes