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Login Failure - 502 Bad Gateway Error

JM “cryptotestnet” Morales
Support
arcspherebug

Issue Summary

The application consistently returns a "502 Bad Gateway" error during the authentication/login process. This prevents the user from accessing their account and utilizing any app features.

Environment

  • App: ArcSphere (iOS)
  • Device: iPhone XR
  • OS Version: iOS 18.7.3

Steps to Reproduce

  1. Launch the ArcSphere app.
  2. Navigate to the Login screen.
  3. Enter credentials and tap Login.
  4. Observe the error message displayed.

Expected Result

Successful authentication should redirect the user to the dashboard or home screen.

Actual Result

The app displays a 502 Bad Gateway error. No authentication token is generated, and the user remains on the login page.

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