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Error when launching arcbridge node from launcher

Ben The Beast
Support
bugresolvedrewarded

/i can not purchase space for arcbridge node! DID connect says

/You're using arcblock official site for access

/Failed

/Cannot read properties of undefined

12 replies

Ben The Beast2 years ago

Image

shijun2 years ago

Thanks for the feedback, while we are finding out what went wrong, a few tips:

  • Updating your profile name to a more readable name would be nice, currently says "Social Name", 🤣
  • A screenshot of your desktop browser viewport would be appreciated because that may give us more context

By the way, logout from the payment page, and then reconnecting may help, please try and let me know if the issue still exist.

Ben The Beast2 years ago

Admin would importing my secret phrase on my phone solve this issue?

wangshijun2 years ago

We have deployed a fix to this issue, please retry, if anything not working please let us know.

Ben The Beast2 years ago

Thank you for the support. My bridge node is officially running! My only issue is i have access to it from my did wallet on pc however i can not access it on my mobile did wallet. i am not sure if u are aware of this issue or if there is a way to have the node accessible on my mobile did wallet.

Thank you

wgring2 years ago

thats for the nft passport correct?

Ben The Beast2 years ago

The nft bridge node passport is in multiple mobile device however the adress that is connected to that is only on my pc did wallet. The adress connected to my bridge node passport is not in my mobile did wallet.

wgring2 years ago

The DID address not url?

Ben The Beast2 years ago

Admin would importing my secret phrase on my phone solve this issue?

wangshijun2 years ago(edited)

Yes, you can import the secret phrase from your web DID Wallet to native DID Wallet (since native DID Wallet supports importing multiple wallets.)

Then after you successfully imported your wallet, you can open your bridge-node dashboard, and login with your native DID Wallet, and on the passport presentation page, try "recover passport", then you will get a copy of your ownership passport.

Ben The Beast2 years ago

Thank u for all of the support

wangshijun2 years ago

Qualified and rewarded 🎉

Bug Bounty Contributors for March 2024

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