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Delete Account Function Not Working on Aistro

JM โ€œcryptotestnetโ€ Morales
Support
aistrobugsecurity

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๐Ÿงพ Summary: When trying to delete an account on Aistro through https://www.aistro.io/.well-known/service/user/settings?locale=en, the operation fails and displays the following error message:

Fail โ€” You are not allowed to delete user z1bL2ewdPC1iQrTn5kawYA4XKmFGLUT9CbP

๐ŸŒ Platform / Environment:

๐Ÿงช Steps to Reproduce:

  1. Log in to Aistro.
  2. Navigate to: https://www.aistro.io/.well-known/service/user/settings?locale=en.
  3. Scroll to the Delete Account section.
  4. Click Delete Account.
  5. Observe the displayed error message.

๐Ÿ’ฅ Actual Result:

  • The account deletion process fails to execute.
  • Displays backend error: > โ€œFail โ€” You are not allowed to delete user z1bL2ewdPC1iQrTn5kawYA4XKmFGLUT9CbPโ€ >
  • No confirmation or fallback UI is provided.

โœ… Expected Result:

  • The user should be able to delete their account successfully (after verification or confirmation).
  • A confirmation prompt should appear (e.g., โ€œAre you sure you want to delete your account?โ€).
  • Upon confirmation, the system should remove the account or show a proper permission restriction message if deletion isnโ€™t allowed.

โš™๏ธ Possible Cause:

  • Backend permission restriction not configured for self-deletion.
  • API not allowing users to delete their own DID-based accounts.
  • Missing frontend handling for restricted account actions.

๐Ÿงฑ Severity: ๐Ÿ”ด Critical ๐ŸŽฏ Priority: High ๐Ÿ“‚ Category: Account Management / Permissions / API Handling

2 replies

Shuang Liu11 months ago

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Please confirm whether the wallet user's DID matches what is shown here.

JM โ€œcryptotestnetโ€ Morales11 months ago

Unable to delete need google permission

Reply