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Wallet Access Error on ArcBlock Platform

Marlong
Support
did-walletbugdiscussionux

When users attempt to access their wallet on the ArcBlock platform by clicking the wallet icon in the top-right corner, a pop-up appears displaying the message "not supported", preventing further access to wallet-related features. This issue indicates a malfunction in either the UI/UX component or backend processes, making it impossible for users to manage their DID accounts, add wallets, or perform related activities. Additionally, the error message lacks clarity, providing no guidance for users to resolve the issue, which could lead to frustration and decreased trust in the platform. Immediate action is recommended to resolve this issue, including reviewing and fixing the backend or frontend logic, improving the error message to provide clearer information, and conducting comprehensive testing to ensure compatibility across various browsers and devices.

Screenshot 2024-12-02 184911.png

Screenshot 2024-12-02 184906.png

1 reply

Marlong21 months ago

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