Can you provide more information for us, such as the whole screenshot and your target account, You can hide some of the information so that it doesn't get leaked. Such as:
YUYuZhao21 months ago(edited)
Could you provide a full screenshot that shows chain and address prefix? z1bhA8JZuDXc4mhj2vK7t6wLrgiExh9uxsH
Adding the prefix did:abt: doesn't work. I cannot use this account to create a bridge, so I want to transfer my ABT to '0x' address.
YUYuZhao21 months ago(edited)
It seems that you are using an old version of DID Wallet, Would you mind to upgrade your DID Wallet and try again?
余思余思奇21 months ago
I tried, but:
YUYuZhao21 months ago
DID Wallet is currently unavailable in mainland China. Do you have another country's Apple account so you can upgrade or use the web wallet extension on Chrome.
Cool, it works on the web extension. Thank you so much! So the problem is from the app version? I currently use the U.S. Apple account, but I don't know why I cannot upgrade it. My DID wallet is only version 4.12.12, maybe I should remove it and install it again. Thanks again.
HUHuangshan21 months ago
Your app seems too old. You need to update it. remember to take care to backup your data.
9 replies
Can you add the prefix
did:abt:to your account? the origin ABT can not transfer to the ETH account, if you want to send your ABT to the Ethereum network, please use Bridge. https://www.arcblock.io/docs/did-wallet/en/how-to-create-a-bridgeCan you provide more information for us, such as the whole screenshot and your target account, You can hide some of the information so that it doesn't get leaked. Such as:
Could you provide a full screenshot that shows chain and address prefix? z1bhA8JZuDXc4mhj2vK7t6wLrgiExh9uxsH
z1fw1AAmBeMYej3tkFws7E8nz2Qx167sjZj z1RBjoLMk935bPqSwpK7YVRkPbJYvuWTStu
Adding the prefix
did:abt:doesn't work. I cannot use this account to create a bridge, so I want to transfer my ABT to '0x' address.It seems that you are using an old version of DID Wallet, Would you mind to upgrade your DID Wallet and try again?
I tried, but:
DID Wallet is currently unavailable in mainland China. Do you have another country's Apple account so you can upgrade or use the web wallet extension on Chrome.
it looks like your account has some mistake, you can save your backup and use DID Wallet Extension to import it. https://chromewebstore.google.com/detail/did-wallet/ibjflpbmadchofnbpppegdbnifdgincp?hl=en-US&utm_source=ext_sidebar
maybe it can resolve this issue.
Cool, it works on the web extension. Thank you so much! So the problem is from the app version? I currently use the U.S. Apple account, but I don't know why I cannot upgrade it. My DID wallet is only version 4.12.12, maybe I should remove it and install it again. Thanks again.
Your app seems too old. You need to update it. remember to take care to backup your data.