Passport NFT Not Detected – Cannot Claim or Recover
Hello ArcBlock Support Team,
I’m encountering a problem when trying to log in to a blocklet using DID Wallet on my mobile device. The system asks me to claim or recover my passport, but when I try to do that, I get a failure message saying:
"Failed – Seems you have no valid passport on this blocklet"
Here's what I have tried:
- Logged in successfully using DID Wallet
- Attempted to recover my passport — failed
- Tried to re-claim the passport — still failed
- Verified that my DID is valid:
DID:ABT:zNKsiy...DnXQBD
Despite all that, the blocklet still doesn’t detect a valid passport and won’t let me proceed.
Could you please help check whether my passport NFT is registered correctly? Or is there any issue syncing with the blocklet?
Thank you in advance!
And this is when lu try recovery passport
2 replies
Unless you have been given a specific passport for the Arcblock community site, I don't think your going to have an NFT that you use to login with.
Thank you for your question. Usually, users can log into the community without using a Passport, which needs to be manually obtained.