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Twelve
Developers
blocklet-serverpriority-mediumqualifiedresolvedrewarded

Says I need to make payment, but when I try I get an error.

13 replies

Twelve2 years ago

I was able to get into blocklet launcher and pay the invoice to turn site back on. I wonder though has it become dscinnected from the correct wallet which will cause auto payment to stop?

Twelve2 years ago

IMG_4954.png

i got this email. Makes me think this will happen again

zhenqiang2 years ago

The Launcher will automatically deduct fees from Account did:abt:z1QsuPsVgzPk2Nij87QFjyVh4v7Hvz5fsZj. If there are insufficient funds, the deduction will fail, causing the application to be suspended; therefore, it is necessary to ensure that there are sufficient ABTs in Account did:abt:z1QsuPsVgzPk2Nij87QFjyVh4v7Hvz5fsZj.

I have noticed that the balance of this account is zero, and a transfer needs to be made to this account.

Twelve2 years ago

ok. do I just send abt to that account?

I haven’t moved any abt from my account since I launched the app. why does it go to 0 like this?

zhenqiang2 years ago

do I just send abt to that account?

Yes.

I haven’t moved any abt from my account since I launched the app. why does it go to 0 like this?

You can view the detailed transactions of this account in the DID Wallet or on the main chain.

Twelve2 years ago

I see. so we should be checking the accounts of the apps when we launch them to ensure they have enough abt in them for the desired amount of time. I understand.

zhenqiang2 years ago

Yes.

Twelve2 years ago

Is there a default amount of abt that “goes into“ a particular account when launching an app?

Reason I ask is some app have this issues, some don’t. I’m not doing anything different as far as depositing abt into the accounts that are made for them.

wangshijun2 years ago

This depends on how many components are there in each app, and this can change any time when the app owner add or remove blocklets from the app. A typical suggestion is to send ABT enough for 1 month billing to the account that launched the app, if the app contains 5 blocklets, the amount should be: 5 x 0.05 x 30 = 7.5 ABT.

Twelve2 years ago

thank you. I know you have probably told me this before.

perhaps consider adding an account balance to the dashboard of app. this way I can easily see and be reminded of when I need to reload.

thank you

wangshijun2 years ago

With the new Payment Kit, you can view your account balance here: https://launcher.arcblock.io/payment/customer

Screenshot 2024-09-01 at 07.53.34.png

Twelve2 years ago

these emails we get are difficult to read at first and may not reflect accurat abt. I wish I had this much

IMG_4964.jpeg

wangshijun2 years ago

Looks like a bug, will investigate

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