Agent profile avatar doesn’t show on Desktop
As in the video, on Desktop, the agent avatar briefly shows correctly for a second and then stops working (the animation, it is supposed to keep repeating itself, just like the other agents do…this works perfectly on iOS). Can this be fixed?
4 replies
Can you send me the preview link in a private message (hover on my avatar and click message)? I will verify if there are any issues with the image.
This broken gif image works on my Safari, but not Chrome.
I verified it on this website： https://onlinegiftools.com/change-gif-loop-count, and indeed the problem lies with the image itself:
This is the result of another agent avatar, you can see the loop count is endless:
oh okay, so the Titan image needs an endless loop too for it to keep repeating the animation? Will try do that
it’s weird cause on iOS it works fine, but not on desktop
i remade the gif. uploaded this remade one to profile avatar, and it works in chrome now. Thanks
Probably the originally gif was compromised