Logged out
I've downloaded the app for android, I open it and every time it asks me to log in. Shouldn't one login suffice? Why do I have to do it each time
I've downloaded the app for android, I open it and every time it asks me to log in. Shouldn't one login suffice? Why do I have to do it each time
20 replies
First of all, DID Wallet is a decentralized wallet. Here we are not doing Login, but Unlock, because your digital assets and data are stored in the wallet, so every time you reopen it, you need to enter the password to Unlock to confirm that it is you who is operating the current wallet.
I'm talking about aistro app
Sorry, I looked at the context wrong. If it's Aistro, you should only need to log in once, theoretically you shouldn't need to log in again. We will investigate this issue as soon as possible.
Thanks
Hello, please help provide your DID information so we can continue troubleshooting the issue.
I do that and I can't copy the did credentials not even by long pressing on the did , only the button (bind did spaces) is pushable , would a screenshot help?
It looks like you logged in nearly 10 days ago, which exceeds the valid login duration we have set before.
After your last login (10 days ago), have you opened the aistro app?
I have opened it daily and I'm constantly logged out, not being able to claim the daily gifts serie stuff
After logging out, you will need to log in again when you open the app. This behavior should be normal.
Sorry, I misunderstood. I thought you said you voluntarily logged out.
Yep no I didn't. It just kept on pushing me out for some reason
We have adjusted the settings, can you try logging in again?
Sure I will
I logged in and out again, so I guess if you fixed it that I won't be logged out automatically tomorrow? ☺️
Yes, if you are still automatically logged out tomorrow, please continue to give us feedback and we will continue to follow up.
Yes I will let you know, thank you
Hello 👋, Will it still automatically log out now?
Happy to report I was not logged out
Okay, if you encounter any problems later, please feel free to report to us at any time, thank you! 💗