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Payment kit - cancel subscription error message

Brain Titan
Support
payment-kitbugwont-fix

Got this error message when trying to cancel subscription from payment kit (also not sure why subscription shows as “payment incomplete”

IMG_7376.jpeg

4 replies

wangshijun2 years ago
Brain Titan2 years ago

a little bit, but with this bug I’m unsure why it doesn’t allow me to cancel subscriptions😁

wangshijun2 years ago

If the subscription is created during a checkout session, and if the checkout session is not done due to whatever reason, the subscription is not allowed to be canceled.

Incomplete subscriptions will not generate future invoices, so it is safe to leave it as is.

By the way, Payment Kit will cleanup incomplete checkout sessions and any payments created during the checkout when the checkout session expires (6 hours after the creation time).

wangshijun2 years ago

This do not need any further fix.

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